Balanced arrivals
An observed headway between 0.5× and 1.5× the scheduled interval. This avoids pretending exact timetable adherence is the only rider experience that matters on frequent service.
CITY METER · BOSTON, MA
A 30-service-day view of how evenly trains arrived and how closely measured travel segments matched the published schedule.
LINE-BY-LINE
The Mattapan Line ranks first for this window. Rankings change as the rolling dataset is rebuilt.
An observed headway between 0.5× and 1.5× the scheduled interval. This avoids pretending exact timetable adherence is the only rider experience that matters on frequent service.
An observed interval greater than 1.5× schedule. It indicates extra waiting risk, but does not by itself identify the cause.
A measured station-to-station segment completed no more than two minutes above its scheduled travel time.
THE TRIP-TIME ATLAS
Reliability is useful; the question riders actually ask is simpler: how long will my trip take? TransitMeter now answers that with completed-trip evidence, including a typical time and a slower-trip allowance.